Free Knowledge Base Optimizer
Analyze and improve your help center articles for better clarity, completeness, and user experience. Get actionable recommendations and a top 10 list of improvements.
0 / 10,000 characters (minimum 100)
What is a Knowledge Base Optimizer?
A Knowledge Base Optimizer analyzes your help center articles, FAQs, and documentation to identify areas for improvement. It evaluates readability, completeness, structure, and provides actionable recommendations to make your content more helpful for users.
Our free tool uses AI to analyze your content and generate a comprehensive report including an overall score, strengths, weaknesses, missing topics, detailed recommendations, and a top 10 list of improvements you can make immediately.
Whether you're building a new help center or optimizing an existing knowledge base, this tool helps you create content that truly helps your users find answers and reduces support tickets.
How the Optimizer Works
1. Paste Your Content
Enter your help center article, FAQ, or documentation. Add the title and select content type for better analysis.
2. AI Analysis
Our AI evaluates readability, completeness, structure, and identifies gaps, issues, and improvement opportunities.
3. Get Recommendations
Receive a detailed report with scores, strengths, weaknesses, missing topics, and top 10 actionable tips.
What the Analysis Includes
Quality Scores
Overall score plus individual ratings for readability, completeness, and structure to track improvement.
Strengths & Weaknesses
Clear identification of what's working well and what needs attention in your content.
Missing Topics
Topics and questions your content should address but currently doesn't cover adequately.
Top 10 Tips
Prioritized, actionable improvements you can implement immediately to enhance your content.
What We Analyze
Readability
Sentence length, vocabulary complexity, and overall ease of understanding.
Completeness
Coverage of the topic, addressing common questions, and providing sufficient detail.
Structure
Logical organization, use of headings, lists, and scannable formatting.
Searchability
Keywords, clear titles, and content that helps users find what they need.
User Focus
Whether content addresses user needs and provides clear, actionable guidance.
Free & Private
Completely free to use with no sign-up. Your content is processed securely.
Popular Use Cases
Optimize any type of help content for better user experience.
Frequently Asked Questions
How much content should I analyze at once?
We recommend analyzing one article or topic at a time for the most specific recommendations. You can analyze up to 10,000 characters per request, which covers most help center articles.
What makes a good knowledge base article?
Great articles are clear, well-structured, complete, and focused on user needs. They use simple language, include helpful examples, have logical organization, and anticipate follow-up questions.
How are the scores calculated?
Scores are based on multiple factors including readability metrics, content completeness, structural elements, and best practices for help documentation. The AI evaluates each aspect and provides a combined overall score.
Can I use this for technical documentation?
Yes! Select "Developers / Technical" as your target audience, and the analysis will account for technical content that may require more specific terminology and detailed explanations.
How often should I optimize my knowledge base?
We recommend reviewing and optimizing content whenever you update it, launch new features, or notice increased support tickets on specific topics. Regular quarterly reviews help keep your content fresh and effective.