A better alternative to Helpjuice for help centers
Get a powerful help center with AI-powered search, advanced analytics, and seamless integrations. Everything Helpjuice offers, plus intelligent chatbots and feedback management.
"How do I reset my password?"
Everything Helpjuice has, plus more
Get all the help center features you need, plus AI chatbots and feedback management in one platform
Powerful knowledge base
Create, organize, and publish help articles with an intuitive editor. Support markdown, media, code snippets, and nested categories.
AI-powered search
Help users find answers instantly with intelligent search that understands natural language and suggests relevant articles.
Advanced analytics
Track article performance, search queries, user behavior, and support metrics to continuously improve your help center.
Get more than just a help center
Unlike Helpjuice, 99helpers includes AI chatbots, feedback management, and comprehensive analytics - all integrated seamlessly with your help center.
Explore all features →Why teams switch from Helpjuice to 99helpers
Get everything you need in one platform for better value and results
Better value
Get a complete customer support platform for less than the cost of Helpjuice alone.
Faster setup
Import your existing help center articles and go live in minutes with our migration tools.
Better support
AI chatbot works alongside your help center to provide instant answers 24/7.
Smart analytics
Track what customers search for, which articles perform best, and optimize your content strategy.
What makes 99helpers different
While Helpjuice focuses solely on help centers, 99helpers provides a complete customer support ecosystem with AI-powered features.
All-in-one platform
Single dashboardUnlike Helpjuice, 99helpers combines help center, AI chatbot, and feedback management in one unified platform.
Migration included
Free migrationWe'll help you migrate your existing help center content from Helpjuice with zero downtime.
Better pricing
40% cost savingsTransparent pricing with no hidden fees. Get more features for less than Helpjuice enterprise plans.
Modern technology
Lightning fastBuilt with modern AI and the latest tech stack for better performance and user experience.
Everything you need included
Help center + AI chatbot
Your help center content powers an intelligent AI chatbot that provides instant answers to customer questions.
Advanced analytics
Track article performance, search behavior, chatbot conversations, and customer satisfaction in one unified dashboard.
Feedback management
Collect and manage feature requests, bug reports, and customer feedback alongside your help center.
White-label & branding
Custom domains, full branding control, and white-label options for a seamless customer experience.
API & integrations
Connect with your existing tools via REST API, webhooks, and native integrations.
Premium support
Get dedicated onboarding, migration assistance, and priority support from our team.
Ready to make the switch?
Book a personalized demo to see how 99helpers compares to Helpjuice.
Schedule a demo →Frequently asked questions
Do you have any questions? We've got you covered.
How does the AI learn from my content?
You can upload PDFs, add URLs, crawl entire websites, or create custom Q&A pairs. The AI processes this content and uses it to provide accurate, contextual answers to customer questions.
What types of knowledge sources can I add?
The platform supports multiple source types: PDF documents, individual URLs, website crawling (multiple pages), and custom Q&A pairs. You can mix and match these to build a comprehensive knowledge base.
How accurate are the AI responses?
The AI uses your knowledge base to provide accurate answers. It only responds based on the information you've provided, and when it doesn't find relevant content, it clearly states that it doesn't have the information.
Can I customize how the AI responds?
Yes! You can set custom instructions to define the AI's behavior, tone, and personality. This ensures the AI matches your brand voice and follows your specific guidelines when interacting with customers.
Does the AI cite its sources?
You can choose whether to enable source citations. When enabled, the AI will include links to the original sources (URLs) it used to generate each response, building trust and transparency.
How do I track customer conversations?
All conversations are saved with complete history and metadata. You can view conversation statistics including total chats, and activity for the last 24 hours, 7 days, and 30 days from your dashboard.
What happens if the AI doesn't know the answer?
The AI will clearly indicate when it queries the knowledge base but finds no relevant information. This transparency helps you identify gaps in your knowledge base that you may want to fill.
Can I set up quick-start questions for customers?
Yes! You can configure up to 6 initial questions that appear as clickable buttons when customers start a new conversation. This guides customers and helps them get answers faster.
Ready to switch from Helpjuice?
Join teams that switched to 99helpers for a complete customer support platform with help center, AI chatbot, and feedback management.
"Migrating from Helpjuice was seamless. We now have a help center AND AI chatbot for less than we were paying before. Game changer."
"The analytics in 99helpers are far superior. We can finally track what customers are searching for and optimize our content strategy."
"Support tickets dropped 45% after switching. The AI chatbot + help center combo is incredibly powerful. Should have switched sooner."