Support students and educators with AI-powered assistance
Help students get answers instantly, streamline enrollment, and improve learning outcomes with AI chatbots, comprehensive knowledge bases, and feedback systems built for education.
"When is the assignment due?"
Everything your educational institution needs for better support
Three powerful tools that enhance the student experience and reduce administrative burden
AI chatbot for student support
Answer student questions about courses, schedules, assignments, and campus resources instantly, 24/7.
Self-service knowledge base
Create a comprehensive resource center with FAQs, policies, guides, and course information.
Student feedback collection
Gather feedback on courses, instructors, and campus services to continuously improve the learning experience.
Works with your existing systems
Integrate with Canvas, Blackboard, Moodle, and more. Sync student data with your SIS. Deploy anywhere with our embeddable widget or API.
Learn more about integrations →Why educational institutions love 99helpers
Built specifically for the unique challenges of schools, colleges, and universities
Improve student success
Provide instant access to course info and resources, helping students stay on track and succeed.
Increase enrollment
Guide prospective students through the enrollment process with instant, personalized support.
24/7 availability
Support students around the clock, even outside office hours and during peak registration periods.
Lower support costs
Automate 70% of routine queries and reduce administrative burden on staff.
Solve the challenges unique to education
Unlike generic support tools, 99helpers understands the academic journey and provides the right support at every stage.
Enrollment and registration
40% more enrollmentsGuide prospective students through applications, deadlines, and requirements with instant support.
Course selection support
2x engagementHelp students find the right courses, check prerequisites, and plan their academic path.
Student retention
30% better retentionProactively engage struggling students and provide resources before they consider dropping out.
Campus services
Reduce staff workloadAnswer questions about housing, dining, financial aid, and campus life instantly.
Built for educational institutions
Security & Compliance
FERPA compliant, GDPR ready, and enterprise-grade security to protect student data and privacy.
Custom branding
Match your institution's brand with custom colors, logos, and domain for a seamless experience.
LMS integrations
Connect with Canvas, Blackboard, Moodle, and your SIS for real-time student and course data sync.
Advanced analytics
Track student satisfaction, support metrics, and engagement rates in real-time dashboards.
Multi-language support
Serve international students with AI that understands and responds in 95+ languages automatically.
Dedicated support
Get priority onboarding, custom training for staff, and dedicated support for your institution.
Ready to see it in action?
Book a personalized demo to see how 99helpers can transform your student support.
Schedule a demo →Frequently asked questions
Do you have any questions? We've got you covered.
How does the AI learn from my content?
You can upload PDFs, add URLs, crawl entire websites, or create custom Q&A pairs. The AI processes this content and uses it to provide accurate, contextual answers to customer questions.
What types of knowledge sources can I add?
The platform supports multiple source types: PDF documents, individual URLs, website crawling (multiple pages), and custom Q&A pairs. You can mix and match these to build a comprehensive knowledge base.
How accurate are the AI responses?
The AI uses your knowledge base to provide accurate answers. It only responds based on the information you've provided, and when it doesn't find relevant content, it clearly states that it doesn't have the information.
Can I customize how the AI responds?
Yes! You can set custom instructions to define the AI's behavior, tone, and personality. This ensures the AI matches your brand voice and follows your specific guidelines when interacting with customers.
Does the AI cite its sources?
You can choose whether to enable source citations. When enabled, the AI will include links to the original sources (URLs) it used to generate each response, building trust and transparency.
How do I track customer conversations?
All conversations are saved with complete history and metadata. You can view conversation statistics including total chats, and activity for the last 24 hours, 7 days, and 30 days from your dashboard.
What happens if the AI doesn't know the answer?
The AI will clearly indicate when it queries the knowledge base but finds no relevant information. This transparency helps you identify gaps in your knowledge base that you may want to fill.
Can I set up quick-start questions for customers?
Yes! You can configure up to 6 initial questions that appear as clickable buttons when customers start a new conversation. This guides customers and helps them get answers faster.
Ready to transform your educational support?
Join leading educational institutions using 99helpers to deliver exceptional student experiences and improve outcomes.
"Student satisfaction scores increased by 45% after implementing 99helpers. Students can get answers instantly, day or night."
"Enrollment increased by 40% thanks to instant support for prospective students. 99helpers helped us scale during peak registration."
"Our administrative staff can now focus on complex student needs instead of answering repetitive questions. Game changer."