Focus on AI innovation, not support tickets
Scale your AI startup support effortlessly with intelligent chatbots, comprehensive documentation, and user feedback systems that let you focus on building groundbreaking AI products.
"How does your AI model pricing work?"
Everything your AI startup needs for world-class support
Three powerful tools that work together to scale your support as fast as your AI product grows
AI Chatbot for instant support
Answer technical questions about your AI product, explain model capabilities, and help users integrate your API instantly.
Self-service help center
Comprehensive documentation for your AI product, API references, and tutorials that help users succeed independently.
Proactive feedback collection
Gather insights about model performance, feature requests, and use cases to improve your AI product faster.
Built for AI-first companies
Integrate with your AI infrastructure, monitoring tools, and development platforms. Deploy alongside your AI services with our flexible API.
Learn more about integrations →Why AI startups love 99helpers
Built specifically for fast-growing AI companies that need to scale support efficiently
Scale with explosive growth
Handle 10x user growth without increasing your support team size. Let AI handle the repetitive questions.
Delight technical users
Provide instant, accurate answers to developers and data scientists using your AI platform.
Ship features faster
Spend less time on support and more time improving your AI models and building new capabilities.
Reduce burn rate
Cut support costs by 85% while maintaining exceptional user experience as you scale.
Support that scales with your AI startup
Unlike generic support tools, 99helpers understands the unique needs of AI startups and helps you grow efficiently.
Developer onboarding
Faster integrationHelp developers integrate your AI API with step-by-step guides, code examples, and instant troubleshooting.
Model education
Better understandingExplain model capabilities, limitations, and best practices to help users get the most value from your AI.
Use case discovery
Product insightsLearn how users want to apply your AI to inform product development and identify new opportunities.
Performance feedback
Improve AI qualityCollect feedback about model accuracy, speed, and results to continuously improve your AI product.
Built for AI startups at every stage
Technical documentation
Maintain comprehensive API docs, model specifications, and integration guides all in one place.
Developer-first design
Code examples, interactive playgrounds, and API references that developers actually want to use.
Feedback analytics
Track model performance feedback, feature requests, and use cases to guide your AI development.
Usage insights
Understand which features users struggle with and where documentation needs improvement.
Startup-friendly pricing
Affordable plans that scale with your growth, from early beta to enterprise customers.
Fast implementation
Get up and running in minutes with simple integration and pre-built templates for AI companies.
Ready to see it in action?
Book a personalized demo to see how 99helpers can scale your AI startup support.
Schedule a demo →Frequently asked questions
Do you have any questions? We've got you covered.
How does the AI learn from my content?
You can upload PDFs, add URLs, crawl entire websites, or create custom Q&A pairs. The AI processes this content and uses it to provide accurate, contextual answers to customer questions.
What types of knowledge sources can I add?
The platform supports multiple source types: PDF documents, individual URLs, website crawling (multiple pages), and custom Q&A pairs. You can mix and match these to build a comprehensive knowledge base.
How accurate are the AI responses?
The AI uses your knowledge base to provide accurate answers. It only responds based on the information you've provided, and when it doesn't find relevant content, it clearly states that it doesn't have the information.
Can I customize how the AI responds?
Yes! You can set custom instructions to define the AI's behavior, tone, and personality. This ensures the AI matches your brand voice and follows your specific guidelines when interacting with customers.
Does the AI cite its sources?
You can choose whether to enable source citations. When enabled, the AI will include links to the original sources (URLs) it used to generate each response, building trust and transparency.
How do I track customer conversations?
All conversations are saved with complete history and metadata. You can view conversation statistics including total chats, and activity for the last 24 hours, 7 days, and 30 days from your dashboard.
What happens if the AI doesn't know the answer?
The AI will clearly indicate when it queries the knowledge base but finds no relevant information. This transparency helps you identify gaps in your knowledge base that you may want to fill.
Can I set up quick-start questions for customers?
Yes! You can configure up to 6 initial questions that appear as clickable buttons when customers start a new conversation. This guides customers and helps them get answers faster.
Ready to scale your AI startup support?
Join AI startups using 99helpers to deliver exceptional support while focusing on building breakthrough AI products.
"As an AI startup, we needed support that scales instantly. 99helpers let us handle 10x user growth without hiring more support staff."
"The feedback we collect through 99helpers directly informs our model improvements. It's like having a built-in product research team."
"Developers love our documentation and instant API support. Our NPS score increased 40% after implementing 99helpers."