Free Chatbot for Website: Top 11 Tools to Boost Support and Engagement
Nick Kirtley
1/31/2026
The use of chatbots has become a regular feature on websites nowadays. They assist enterprises in providing responses to queries, directing visitors, and offering assistance in a timely manner. Chatbots have been used as a convenient method of enhancing site experiences as more users demand fast answers. The chatbot market in the world is a fast-growing market and is predicted to reach a figure of more than $46.64 billion by 2029, which demonstrates the popularity of chatbots for use.
Businesses rely on chatbots to save time, reduce support costs, and provide 24/7 availability. Whether you run a small site or a high-traffic website, chatbots can respond to frequent questions and enhance user interaction. This article lists the best free chatbots for websites, compares them, and helps you find the right one for your needs.
Quick Summary
Free chatbots assist websites in providing instant service at no cost. They work 24/7, handle common queries, and minimize manual work. 99helpers demonstrates that it's not difficult to train and adapt a chatbot to business-specific data. The following are the best free chatbot tools to better support your websites and engage your customers.
Why Listen To Us?
At 99helpers, we work with businesses who need simple and trustworthy chatbot services. Our experience with chatbot implementations helps websites assist users, respond to queries, and reduce support workload. Our platform is used by companies in various regions to enhance customer interaction and ensure availability at all times.
99helpers integrates easily with popular websites and is straightforward to set up. Having a free chatbot as a source of support enables businesses to generate more quality leads and improve efficiency without adding unnecessary complexity.
11 Best Free Chatbots for Websites
1. 99helpers
99helpers is an AI-powered customer support solution that provides websites with accurate, instant answers for visitors. It combines a smart chatbot with a help center to enhance support efficiency and experience. With this system, businesses can serve customers 24/7 without manual intervention while collecting valuable feedback.
99helpers integrates with websites and manages queries that would typically require human support staff. It minimizes support work by automating frequently asked questions and ensuring users receive correct, timely information quickly. It also transforms routine conversations into actionable insights.
Key Features:
- AI-Powered Chatbot — Intelligent chatbot that understands visitors' questions and answers them accurately without human assistance
- Help Center Integration — Combines chatbot with a searchable help center to speed up resolution of support questions
- Round-the-Clock Support — Available 24/7 to assist customers at any time
- Feedback Management — Stores and acts on customer feedback to improve future chatbot interactions
- Automated Customer Interactions — Assists people with routine tasks and queries without human touch
Pricing:
- Free plan available
- Pro plans with tiered pricing
| Pros | Cons |
|---|---|
| AI chatbot reduces manual support | Advanced features may require paid plans |
| Improves user experience | Not suited for highly complex processes |
| Works around the clock | |
| Integrates with existing websites |
2. IntelliTicks
IntelliTicks is an AI-based platform that transforms website visitors into leads through personalized chatbot conversations. It uses gradual information gathering, obtaining user details bit by bit rather than asking all questions at once.
The chatbot customizes conversations based on the page a visitor is on, the time of interaction, the visitor's location, and the visitor's device. This approach helps businesses produce high-quality leads and increase conversions through more effective engagement.
Key Features:
- Individualized Interaction — Engages visitors in unique sales dialogues based on page context, time, location, or device
- Incremental Information Gathering — Collects lead information in small steps through interactive chatbot conversations
- FAQ Automation — Answers frequently asked questions automatically to reduce support personnel efforts
- Hot Lead Alerts — Notifies teams when high-intent leads interact with the chatbot
- Analytics and Optimization — Reports on visitor-to-lead conversion and chatbot performance
Pricing:
- Free
- Starter ($25/month)
- Standard ($99/month)
- Plus ($299/month)
| Pros | Cons |
|---|---|
| Personalized engagement | Learning curve for new users |
| Incremental lead data acquisition | Prices increase on premium plans |
| Automated FAQ responses | Integration process may be complex |
| AI-to-human transfer | Performance analysis requires manual review |
3. Manychat
Manychat is a chat marketing tool that helps companies automate conversations on WhatsApp, Instagram, Facebook Messenger, and SMS. It's widely used by e-commerce brands and online stores to handle customer interactions and marketing communication.
Manychat enables companies to create chat automations quickly using AI assistants and plug-and-play templates. No technical expertise is required—users can customize pre-built templates and AI-generated conversation flows to their needs.
Key Features:
- Instagram DM Marketing — Automates Instagram DMs with FAQs and customer responses 24/7, builds contact lists, and re-engages prospects
- WhatsApp Broadcasts — Allows 1,000 business-initiated messages free of charge for WhatsApp marketing campaigns
- Facebook Messenger Chatbot — Helps organizations communicate with, convert, and assist customers on Facebook Messenger
Pricing:
- Free plan
- Pro ($15/month)
- Premium (Custom pricing)
| Pros | Cons |
|---|---|
| Supports Instagram funnel generation | Cannot design chatbots directly |
| Easy to set up and use | SMS integration may lag |
| Well-established reporting and analytics | No built-in calendar or Facebook Appointments integration |
| Seamless integrations |
4. Engati
Engati is a platform that enables companies to build rule-based or AI chatbots without software development. It features a visual flow builder for rapid and simple chatbot conversation design.
Engati supports multilingual chatbots and omnichannel interaction, making it suitable for businesses that need one system to communicate with users across various platforms.
Key Features:
- Visual Flow Builder — Build conversational AI flows without coding
- Multilingual Chatbot — Supports various languages for worldwide user communication
- Omnichannel Engagement — Deploy chatbots on WhatsApp, Facebook, Instagram, and 10+ other channels
Pricing:
- 7-day free trial
- Individual pricing through sales
| Pros | Cons |
|---|---|
| Easy-to-use interface | Can lag during heavy traffic |
| Strong customer support | Guides may feel complex |
| Live chat support | |
| Multi-channel deployment |
5. Zoho SalesIQ
Zoho SalesIQ is a live chat application featuring an AI chatbot called Zobot. It assists with automating customer interactions, lead routing, and custom responses.
Zobot is an AI-driven system with a visual interface that lets users control routine operations and enhance customer experience without coding.
Key Features:
- AI Capabilities — Zobot uses AI to automate customer interactions
- Routing — Automatic rules and behavior-based routing to the correct agent
- Live Chat — Enables teams to track real-time conversations and visitors
- Integrations — Connects with Mailchimp, Zendesk, OpenAI, and WordPress
Pricing:
- Free
- Basic ($10/user/month)
- Professional ($17/user/month)
- Enterprise ($25/user/month)
- 15-day free trial available
| Pros | Cons |
|---|---|
| User-friendly | Average notification system |
| Strong customization | Complex user interface for some features |
| Automated routing |
6. Verloop.io
Verloop.io is an AI-based customer service application offering conversational AI chatbots for websites. It supports both written and spoken communication for flexible interactions.
The platform enables businesses to customize chatbot actions based on time, location, and intent.
Key Features:
- Veca — Service to comprehend multi-intent customer questions
- Voice Support — Enables voice and text in chatbot discussions
- Analytics — Measures chatbot success in real time
- AI-Powered Chatbot — Provides prompt, precise answers using AI
Pricing:
- Starter ($0/month - 500 chats)
- Business ($49/month)
- Enterprise ($699/month)
| Pros | Cons |
|---|---|
| Highly customizable | Resource-intensive |
| Advanced triggers | Responses may occasionally be delayed |
| Multilingual support | |
| Voice conversations |
7. Flow XO
Flow XO enables users to create chatbots on websites and messaging applications including WhatsApp, Facebook Messenger, SMS, and Slack.
It includes features for sales and customer support, such as live chat handover and in-chat payment processing.
Key Features:
- Routing — Facilitates chatbot-to-human handover using live chat
- Pre-Filter Leads — Filters and isolates customer data before follow-up
- Payment Processing — Enables real-time payments within chatbots
- Integrations — More than 100 integrations including GitHub, Intercom, and Google Sheets
Pricing:
- Free (500 interactions/month)
- Standard ($19/month)
- Paid add-ons available
| Pros | Cons |
|---|---|
| Easy to learn | Slower response times |
| Good value for money | Editor slows beyond 30 blocks |
| Wide functionality |
8. Tidio
Tidio is a customer service system that combines live chat with rule-based chatbots and an AI chatbot named Lyro. It helps companies automate routine customer support activities and generate leads.
Tidio includes a graphic builder and smart triggers for developing chatbots.
Key Features:
- Smart Triggers — Uses visitor behavior to trigger chatbot responses
- Visual Builder — Create rule-based chatbots without code
- Chatbot Templates — Ready-made templates for quick setup
- Live Chat & Chatbots — Combines automated chatbots with live chat support
Pricing:
- 7-day free trial
- Starter ($29/month)
- Growth ($59/month)
- Plus ($749/month)
- Premium ($2999/month)
| Pros | Cons |
|---|---|
| Easy-to-use interface | Drag-and-drop can be buggy |
| Strong technical support | No chat management for Instagram, Twitter, or WhatsApp |
| Live chat included |
9. Zendesk
Zendesk is a customer support system providing chatbots, live chat, AI agents, and ticketing services. It serves startups, SMBs, and enterprise businesses as a conversational CRM.
Key Features:
- 24/7 Answer Bots — Answers frequently asked questions around the clock to ease agent workload
- Multichannel Support — Enables communication on websites, mobile apps, and social media
- Sophisticated AI Agent — Uses customer engagement data to provide personalized service
- Help Ticketing System — Monitors and manages customer requests
Pricing:
- Suite Team ($55/month per agent)
- Suite Growth ($89/month per agent)
- Suite Professional ($115/month per agent)
- Suite Enterprise (Contact sales)
| Pros | Cons |
|---|---|
| Omnichannel support | Expensive pricing |
| AI workflow automation | Minimal customization on basic plans |
| Strong integrations |
10. ChatBot
ChatBot is an AI system that combines web, help desk, and knowledge base search to provide automatic answers to customer questions. It uses its own standalone AI technology.
Key Features:
- Drag-and-Drop Visual Builder — Assembles chatbot flows with conversation blocks
- Chatbot Testing Tool — Test chatbot behavior before publishing
- Adjustable Chat Widget — Matches chatbot to website branding
- API Access — Control chatbots programmatically
Pricing:
- Free trial available
- Starter ($52/month annually or $65/month monthly)
- Team ($142/month annually or $169/month monthly)
- Business ($424/month annually or $499/month monthly)
- Enterprise (Custom)
| Pros | Cons |
|---|---|
| Beginner-friendly | No phone support |
| Ready-to-use templates | Difficulties with complex sentences |
| LiveChat integration |
11. Botpress
Botpress is a generative AI chatbot platform using ChatGPT. It helps deploy chatbots on various platforms including Facebook Messenger and Slack.
Key Features:
- Natural Language Understanding — Uses ChatGPT to understand complex conversations
- Template Hub — Offers chatbot templates
- Conversation Studio — Graphic tools to build and preview chatbot flows
- API Access — Allows advanced integrations and customizations
Pricing:
- Free pay-as-you-go
- Team ($495/month)
- Enterprise (Custom pricing)
| Pros | Cons |
|---|---|
| Powerful AI | No conversation data export |
| Multilingual support | Advanced features may fail occasionally |
| Good documentation and support |
What Is a Website Chatbot?
A website chatbot is a chat interface that converses with visitors on a webpage. It answers questions, exchanges information, and assists users with basic functions. Visitors receive immediate help via automated chat rather than waiting for a human response. If you're new to chatbots, our step-by-step guide on how to create a chatbot for free walks you through the entire process.
Website chatbots are commonly used to:
- Answer frequently asked questions
- Direct people to appropriate pages
- Collect lead information
- Assist customers during and after visits
Many businesses use chatbots to reduce support ticket volume and improve response time. If you're creating FAQ content for your chatbot, our AI FAQ Generator can help you quickly build well-structured questions and answers.
Most website chatbots are AI-based or rule-based and can comprehend questions and respond accordingly. They can be trained on website content, help articles, and documents. This makes chatbots an effective option for faster support, better user experience, and 24/7 availability. For more advanced customization options, see our guide on how to add a customized ChatGPT to your website.
How Website Chatbots Work
A website chatbot appears as a chat box where users engage in conversation by typing questions. Here's how the process works:
- Message Processing — Chatbots use Natural Language Processing (NLP) to understand the intent and meaning of messages
- Response Generation — The chatbot responds based on its rules or AI-trained data (FAQs, website pages, documents)
- System Integration — The chatbot can communicate with help centers or databases to provide accurate answers
- Continuous Learning — Training chatbots across sites, sitemaps, and documents keeps responses relevant and up to date
Advantages of Chatbots for Websites
24/7 Responses
Chatbots are available whenever needed. Unlike human agents, they don't require breaks, so websites can provide support all day and night.
Cost-Effective
Chatbots lower labor costs by providing automated answers to queries. When traffic increases, they don't require additional hiring. Automation also helps minimize repetitive mistakes.
Want to see exactly how much you could save? Use our Chatbot ROI Calculator to estimate your potential cost savings and return on investment.
Quick Response Time
Chatbots respond instantly and enhance user satisfaction. Quick responses save time spent waiting and allow human teams to focus on complex concerns. Faster responses can also improve interactions and site conversions.
Things to Consider When Selecting a Website Chatbot
When choosing a chatbot, evaluate these key factors:
| Factor | Why It Matters |
|---|---|
| Multilingual Support | Essential if your audience is international |
| Automation Capabilities | Important for handling repetitive tasks |
| Personalization | Enhances user experiences |
| AI and NLP | Enables smart, context-aware communication |
| Analytics | Helps monitor performance and identify improvements |
| Scalability | Ensures the chatbot grows with your business |
| Privacy and Security | Protects user data and meets compliance standards |
| Pricing | Should fit within your budget |
| Support | Necessary for smooth operation and troubleshooting |
Get a Free Chatbot on Your Website
Adding a chatbot to your site is an easy way to enhance customer experience and support. With 99helpers, you can build a free chatbot, train it on your website data, and deploy it in minutes. No credit card is required to start.
Paid plans provide easier scaling as your needs expand, with more features and flexibility available. If you need help crafting responses for your chatbot, try our AI Answer Generator to create clear, helpful replies.
Ready to get started? Try 99helpers free and enhance support for your website visitors today.