#AI#chatbots
5 Ways AI Chatbots Improve Customer Satisfaction
Learn how intelligent chatbots enhance customer experience and drive business growth through personalized, efficient support.
AI agents to help your customers
AI agents that actually solve problems, not just answer questions. Give customers instant, intelligent help 24/7 while your team focuses on what they do best.
Perfect for SaaS companies, hospitality businesses, and AI startups.
Personal onboarding
7 day free trial
Cancel anytime
Advanced AI bots
Flexible help center
Trusted by these companies
AI customer service made simple
Powerful AI-driven customer service that scales with your business. Provide instant, accurate answers using your own knowledge base.
Knowledge Sources
4 ActiveProduct Documentation
Activeuser-guide.pdf • 45 pages
PDF156 KB
Help Articles
Activehelp.example.com/getting-started
URL12 pages
Website Content
Activewww.example.com
Crawled87 pages
Custom Q&A Pairs
ActiveFrequently asked questions
Q&A24 pairs
Knowledge base
Train your AI on your content.
Build a comprehensive knowledge base from multiple sources. Upload PDFs, add URLs, crawl entire websites, or create custom Q&A pairs to train your AI assistant.
Multiple source types
Support for PDFs, URLs, website crawling, and custom Q&A pairs to build your knowledge base.
Smart context retrieval
AI automatically finds and uses relevant information from your knowledge base to answer questions accurately.
Source citations
Responses include citations with links to original sources, building trust and transparency.
Transform your customer support
Stop struggling with outdated support methods. Start delivering exceptional customer experiences.
Before
Traditional support struggles
- Static FAQs that can't answer specific questions
- Manual responses to every customer inquiry
- Limited support hours leaving customers waiting
- Repetitive questions draining your team's time
- Scattered knowledge across multiple documents
After
Modern AI-powered solution
- AI-powered assistant trained on your specific content
- Instant, accurate responses 24/7/365
- Automated help center with rich, searchable articles
- Custom forms to collect exactly what you need
- Embedded widget ready for your website in minutes
Whether you're running a SaaS platform, managing a hospitality business, software company, or launching an AI startup, 99helpers adapts to your needs.
Get started in 3 simple steps
Launch your own AI-powered support assistant in minutes, not months
1
Build your knowledge base
Upload PDFs, paste URLs to crawl entire websites, or create custom Q&A pairs. Train your AI assistant on your specific content.
2
Customize & deploy
Set your greeting, customize the chat appearance to match your brand, and embed the widget with a single line of code. Build a comprehensive help center alongside your chat.
3
Monitor & improve
Review conversations, add help articles, refine your knowledge base, and create custom forms through the feedback center while your AI gets smarter.
Start building your AI assistant
7-day free trial • No credit card required
Testimonials
Trusted by support teams worldwide
See how teams are transforming their customer support with AI
"We implemented 99helpers and within the first week, it handled over 70% of our support inquiries automatically. Our team can now focus on complex issues while the AI takes care of routine questions."
Pricing
Pricing
Choose the plan that works best for you.
Free
Start for free
- Basic AI chat bot
- Limited help center
- Basic support
$0.00 / month
Recommended
Starter
Best for teams
- AI chat bot
- Help center
- Feedback center
- Customer forms
- 1 team member
- Personal support
- Personal onboarding call
7 days free trial
$19.00 / month
Pro
Best for teams
- AI chat bot
- Help center
- Feedback center
- Customer forms
- multiple team members
- Personal extended support
- Personal onboarding call
- Advanced help center features
- Advanced feedback center features
- Advanced analytics
- Option to remove chat bot branding
7 days free trial
$49.00 / month
Enterprise
Custom plan tailored to your requirements
- All features
- Custom feautures
- Guide the roadmap for new features
- Advanced enterprise support
All plans include our full suite of features: AI chatbot, help center, and feedback center
FAQ
Frequently asked questions
Do you have any questions? We've got you covered.
How does the AI learn from my content?
You can upload PDFs, add URLs, crawl entire websites, or create custom Q&A pairs. The AI processes this content and uses it to provide accurate, contextual answers to customer questions.
What types of knowledge sources can I add?
The platform supports multiple source types: PDF documents, individual URLs, website crawling (multiple pages), and custom Q&A pairs. You can mix and match these to build a comprehensive knowledge base.
How accurate are the AI responses?
The AI uses your knowledge base to provide accurate answers. It only responds based on the information you've provided, and when it doesn't find relevant content, it clearly states that it doesn't have the information.
Can I customize how the AI responds?
Yes! You can set custom instructions to define the AI's behavior, tone, and personality. This ensures the AI matches your brand voice and follows your specific guidelines when interacting with customers.
Does the AI cite its sources?
You can choose whether to enable source citations. When enabled, the AI will include links to the original sources (URLs) it used to generate each response, building trust and transparency.
How do I track customer conversations?
All conversations are saved with complete history and metadata. You can view conversation statistics including total chats, and activity for the last 24 hours, 7 days, and 30 days from your dashboard.
What happens if the AI doesn't know the answer?
The AI will clearly indicate when it queries the knowledge base but finds no relevant information. This transparency helps you identify gaps in your knowledge base that you may want to fill.
Can I set up quick-start questions for customers?
Yes! You can configure up to 6 initial questions that appear as clickable buttons when customers start a new conversation. This guides customers and helps them get answers faster.
From our blog
Stay updated with our latest insights
Discover helpful tips, product updates, and best practices for getting the most out of 99helpers. Learn how to maximize your AI chatbot, help center, and feedback center.
#AI#customer-service
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