Free AI Guest Feedback Survey Generator for Hotels, B&Bs & Airbnbs
Generate a custom post-stay guest survey in seconds. Choose your focus areas, question format, and delivery method — get professional survey questions tailored to your property. Perfect for email follow-ups, printed cards, and Airbnb messages.
Property Details
Focus Areas
Select the aspects of your property you want feedback on
Question Format
Survey Settings
This adjusts the phrasing and intro to suit the delivery channel.
Output Settings
What is an AI Guest Feedback Survey Generator?
An AI guest feedback survey generator creates custom post-stay survey questions tailored to your property type and the specific areas you want feedback on — in seconds. Instead of using a generic template, you get questions that actually reflect what matters to your B&B, hotel, or Airbnb.
Most small accommodation providers skip post-stay surveys entirely because writing good questions is harder than it looks. Generic templates ask about "overall satisfaction" — but a smart survey asks about the specific things you can actually improve: breakfast quality, check-in ease, room temperature, Wi-Fi speed, or local recommendations.
Use the generated survey in your post-stay email, as an Airbnb message, a printed card in the room, or a Google Form link. Available in 14 languages.
Why Guest Feedback Surveys Matter
Improve Reviews
Addressing issues privately before guests post publicly is one of the most effective ways to protect and improve your review score.
Spot Patterns
Consistent feedback about the same issue (e.g. Wi-Fi, breakfast) tells you exactly where to invest — far more reliably than occasional reviews.
Show You Care
Asking for feedback signals that you take the guest experience seriously. Guests who feel heard are more likely to return and recommend you.
Track Progress
Running the same survey quarterly lets you measure whether improvements are actually making a difference to the guest experience.
How to Use the Survey Generator
Choose Your Property & Focus Areas
Select your property type and tick the aspects of your property you want guest feedback on — from room comfort and breakfast to Wi-Fi and value for money.
Set Format & Question Count
Choose between mixed (ratings + open-ended), rating scale only, open-ended only, or yes/no format. Pick 5, 8, 10, or 15 questions.
Select Delivery Method
Tell the tool how you'll send the survey — email, Airbnb message, online form, or printed card. This adjusts the intro and phrasing automatically.
Generate, Copy & Send
Click Generate and get a complete, ready-to-send survey. Copy it into your email template, Google Form, or Airbnb message tool.
Which Survey Format Should You Use?
Mixed (Recommended)
Best for most properties
- Combines rating scales, open-ended, and yes/no questions
- Easy to complete — most guests finish in under 2 minutes
- Rating questions give you quantifiable data to track over time
- Open-ended questions reveal insights you didn't think to ask about
Rating Scale Only
Best for tracking trends
- All questions use 1–10 or 1–5 scales
- Results are easy to average and compare across months
- Ideal for feeding into a spreadsheet dashboard
- Guests can complete it in under 60 seconds
Open-Ended Only
Best for qualitative insights
- Generates richer, more detailed feedback
- Guests share things you'd never think to ask directly
- Best for properties making significant changes or new openings
- Harder to quantify — better for reading than tracking
Yes / No
Best for printed cards
- Easiest and fastest for guests to complete
- Works well on small printed cards or Airbnb message surveys
- Each question includes an optional 'If no, please tell us why' prompt
- Low friction = higher response rates
5 Tips to Get More Survey Responses
Frequently Asked Questions
Is this tool free?
Yes, completely free. No account or credit card required. You can generate up to 5 surveys per minute.
Can I use this for Airbnb?
Yes. Select 'Airbnb Message' as the delivery method and the survey will be phrased as a natural host message, not a formal corporate survey. You can paste it directly into the Airbnb messaging tool after check-out.
How do I turn this into a Google Form?
Copy the generated questions and paste them into Google Forms one by one. For rating scale questions, use Google Forms' 'Linear scale' question type. For open-ended questions, use 'Short answer' or 'Paragraph'. For yes/no, use 'Multiple choice'.
Can I edit the survey after generating?
Yes — the output is plain text. Copy it, paste it into any editor, and personalise it with your property name, staff names, or any specific details that will make it feel more authentic.
How many questions should I include?
For email surveys, 8 questions is the sweet spot — enough to get meaningful data, short enough that guests actually complete it. For Airbnb messages, 5 is better. For printed cards, 5–8 depending on card size.
Can I generate surveys in languages other than English?
Yes. Select your preferred language from the dropdown. This is especially useful if you have French, German, Spanish, or Italian guests who may feel more comfortable responding in their own language.
Related Free Tools
Want to automate guest communication entirely?
99helpers lets you deploy an AI chatbot on your property website that handles guest questions, collects feedback, and helps you improve your service — automatically, 24/7, in any language.
Start your free trialNo credit card required • 7-day free trial • Used by properties across Europe